Support

Submit a request

Send your question or problem by e-mail to support@complere.tech. The button below opens a new e-mail in your mail app with the details we need already listed.

What to include

  • Your company — the name your Complere account is under.
  • The module — for example Documents, CAPA or Training.
  • The record ID — the ID of the document, CAPA, event or other record, if there is one.
  • A screenshot of what you see. Blur anything you do not need to share.
  • What you expected, and what happened instead.

Never send your password.

Write the e-mail

If the button does not open your mail app

Copy this template into a new e-mail to support@complere.tech.

Subject: Support request: [company] - [module]

Company:
Your name:
Module (for example Documents, CAPA, Training):
Record ID (for example the document or CAPA number):

What I did:

What I expected:

What happened instead:

Screenshot: attached (please blur anything you do not need to share)
Release: 1.0.0