Events

Record an event, inquire into it, evaluate it and close it with QA sign-off.

Browse Events articles

Other modules

Tasks

Lifecycle

Select a status to see who acts there and the article for that step.

  1. 1Created

    CreatedStatus 1 of 6

    Who acts
    Coordinators
    What happens
    The event is saved here. A Coordinator signs to send it on to Under Inquiry.
    Signature
    Yes
    Create an event
  2. 2Awaiting Preliminary Reviewer sign-offOptional

    Awaiting Preliminary Reviewer sign-offStatus 2 of 6

    What happens
    Not used on every event.
    How an event moves from Created to Closed
  3. 3Under Inquiry

    Under InquiryStatus 3 of 6

    Who acts
    Inquiry officers
    What happens
    Fill in and save the Inquiry Form, then sign to move the event to Under Evaluation, or send it back to Created.
    Signature
    Yes
    Fill in the Inquiry Form of an event
  4. 4Under Evaluation

    Under EvaluationStatus 4 of 6

    Who acts
    Reviewers
    What happens
    Sign to move the event to Awaiting QA sign-off, or send it back to Created or Under Inquiry with a reason.
    Signature
    Yes
    Sign an event as Reviewer or QA
  5. 5Awaiting QA sign-off

    Awaiting QA sign-offStatus 5 of 6

    Who acts
    QAS
    What happens
    Sign to close the event, or send it back to Created or Under Inquiry with a reason.
    Signature
    Yes
    Sign an event as Reviewer or QA
  6. 6Closed

    ClosedStatus 6 of 6

    What happens
    The event is complete; its status button is greyed.
    Signature
    No
    How an event moves from Created to Closed

Other moves

A dashed status is not used on every record.

Status names and colours as Complere shows them.

The whole workflow, step by step: How an event moves from Created to Closed

Who can do what

Who can take the key actions. A status name in a cell means the action is allowed in that status only.

Who can do what: actions by role. A status name in a cell means the action is allowed in that status only.
Your system roleNamed on the event
ActionAdministratorSupervisorRegular UserRead Only UserInitiatorsPreliminary reviewersCoordinatorsInquiry officersReviewersQAS
Create an event How to: Create an event An event template is needed.YesYesYesNoNot a role on the event for this actionNot a role on the event for this actionNot a role on the event for this actionNot a role on the event for this actionNot a role on the event for this actionNot a role on the event for this action
Change the event's detailsCreated, Awaiting Preliminary Reviewer sign-offNoNoNoCreated, Awaiting Preliminary Reviewer sign-offCreated, Awaiting Preliminary Reviewer sign-offCreated, Awaiting Preliminary Reviewer sign-offNoNoNo
Sign to send on from Created Read: How an event moves from Created to ClosedNoNoNoNoNoNoCreatedNoNoNo
Sign the preliminary review Read: How an event moves from Created to ClosedNoNoNoNoNoAwaiting Preliminary Reviewer sign-offNoNoNoNo
Fill in and save the Inquiry Form How to: Fill in the Inquiry Form of an eventNoNoNoNoNoNoNoUnder InquiryNoNo
Sign to move the event on How to: Sign an event as Reviewer or QA Inquiry officers sign once the Inquiry Form is saved.NoNoNoNoNoNoNoUnder InquiryUnder EvaluationAwaiting QA sign-off
Send back with a reason Read: How an event moves from Created to Closed Inquiry officers send back to Created; Reviewers and QAS to Created or Under Inquiry.NoNoNoNoNoNoNoUnder InquiryUnder EvaluationAwaiting QA sign-off

Every action, status and role — Quality Event Management: who can do what