Before you start

  • The event is Under Evaluation (you are named in Reviewers) or Awaiting QA sign-off (you are named in QAS).
  • You have read the event's Inquiry Form tab.
  • You know your Complere password.

Steps

  1. Open the event from Quality Event Management › Events and read its Inquiry Form tab.

  2. Select the status button at the top of the page. As a Reviewer, the Escalate panel offers Escalate status to Awaiting QA sign-off, and Escalate status back to Created or back to Under Inquiry.

    As a QA, it offers Escalate status to Closed, and the same two moves back.

    Step 2. The Reviewer's Escalate panel: Escalate status to Awaiting QA sign-off, back to Created and back to Under Inquiry
    Step 2. The QA's Escalate panel: Escalate status to Closed, back to Created and back to Under Inquiry
  3. Select the arrow beside the forward move. Type your password, and a Remark if you want one, then select Sign.

Result

After the Reviewer's signature the event is Awaiting QA sign-off. After the QA's signature it is Closed, and its status button is greyed.

What gets recorded

Each entry appears on the event's Audit Trail tab.

What the audit trail records

  1. A Reviewer signed.

    Action Type
    Change Status
    Username
    Your username
    Date Created
    Date and time of the action
    Activity
    "The event has been signed by the Reviewers and its status has been updated from Under Evaluation to Awaiting QA sign-off", followed by your remark if you wrote one.
  2. A QA signed.

    Action Type
    Change Status
    Username
    Your username
    Date Created
    Date and time of the action
    Activity
    "The event has been signed by the QAS and its status has been updated from Awaiting QA sign-off to Closed", followed by your remark if you wrote one.

If something is different

The status button is greyed out.

You are not named in the role that signs in this status. Hover over the button: its tooltip names who can move the event, for example "Reviewers can change status from Under Evaluation to Awaiting QA sign-off".