A finding has its own statuses, Open, Pending Approval and Closed, separate from the audit's.

Before you start

  • The finding is Open, and you are one of its Responsible Users.
  • You know your Complere password.

Steps

  1. Open the audit from Audits › Audits, then open its Findings tab. Each finding row has an Escalate button.

  2. Select Escalate on your finding's row. The form Escalate status to Pending Approval opens. Type your password and a Reason, for example what was done to resolve the finding, then select Sign.

    Step 2. The Escalate status to Pending Approval form for a finding, with the signature warning, Email, Password, Reason and the Cancel and Sign buttons

Result

The finding is Pending Approval. It is closed by a Host on an Internal audit, or by the Lead Auditor on a Supplier audit (its Additional Auditors are also offered the close).

Next: see Close an audit finding.