Statuses
These are the statuses of a document, from Created to Published.
| Status | Who acts | What happens | Signature | Article |
|---|---|---|---|---|
| 1Created | Authors | The document exists but has no file yet. An author uploads the file and it moves to Draft. | No | Create a document from a template |
| 2Draft | Authors | The authors sign to send it on to Under Review. | Yes | Send a document for review |
| 3Under Review | Reviewers | Sign, or send the document back to Draft with a reason. | Yes | Review and approve a document |
| 4Under Signing By Approver | Approvers | Sign. | Yes | Review and approve a document |
| 5Under Signing By QA | QAs | Sign. | Yes | Review and approve a document |
| 6Approved Not Published | Authors, Reviewers, Approvers, QAs | Every signature is in and the version is a whole number, for example 1.0. Anyone named on the document, or an Administrator or Supervisor, publishes it. No signature. | No | Publish a document |
| 7Published | Administrator, Authors | The status button opens the Force Review form for a new version. | Yes | Start a new version of a document (Force Review) |
Roles
Two kinds of role decide what you can do with a document: your system role, and the roles you are named in on the document.
System roles — set for each user
- Administrator
- A system role. Sees Document Templates, Controlled Prints, Settings & Master and Audit Trail under Document Control.
- Supervisor
- A system role. Sees the same Document Control menu as an Administrator.
- Regular User
- A system role. Sees only published documents, at their last published version, unless named on the document.
- Read Only User
- A system role. Opens published documents; the status button is greyed out, so it never signs.
Document roles — named on each document
- Authors
- Named on the document. Upload the file and sign to send it on from Draft.
- Reviewers
- Named on the document. Sign in Under Review, or send it back to Draft.
- Approvers
- Named on the document. Sign in Under Signing By Approver.
- QAs
- Named on the document. Sign in Under Signing By QA.
Who can do what
A status name in a cell means the action is allowed in that status only.
| Your system role | Named on the document | |||||||
|---|---|---|---|---|---|---|---|---|
| Action | Administrator | Supervisor | Regular User | Read Only User | Authors | Reviewers | Approvers | QAs |
| Create a document How to: Create a document from a template | Yes | Yes | Yes | No | Not a role on the document for this action | Not a role on the document for this action | Not a role on the document for this action | Not a role on the document for this action |
| Upload the document file How to: Create a document from a template | No | No | No | No | Created, Draft | No | No | No |
| Sign to send on from Draft How to: Send a document for review | No | No | No | No | Draft | No | No | No |
| Sign in review How to: Review and approve a document | No | No | No | No | No | Under Review | Under Signing By Approver | Under Signing By QA |
| Send back to Draft How to: Send a document back to Draft | No | No | No | No | No | Under Review | Under Signing By Approver | Under Signing By QA |
| Name people on the document (Update Roles) How to: Name people on a document (Update Roles) Not shown while the document is in Under Review, Under Signing By Approver or Under Signing By QA. | Yes | Yes | Yes | No | Not a role on the document for this action | Not a role on the document for this action | Not a role on the document for this action | Not a role on the document for this action |
| Start a new version (Force Review) How to: Start a new version of a document (Force Review) From Published. | Yes | No | No | No | Yes | No | No | No |
| Mark obsolete | Yes | No | No | No | No | No | No | Yes |
If something is different
- You need to withdraw a document. On a Published or Approved Not Published document, an Administrator or a QA named on the document selects Obsolete this Controlled Document; an Administrator and a QA named on the document were also offered it while a new version was in Draft. They select it (the ban icon at the top of the document page). The form asks for your Password and Remarks. See Make a document obsolete.
- You cannot see the document at all. See I can't see a document.
- The page shows you may act, but you cannot sign. See I can't sign a document.
