Before you start

  • You are an Administrator, or you are named in QAs on the document. The Obsolete this Controlled Document button was not shown to Authors or Reviewers who are Supervisors or Regular Users, or to a Regular User who is not named on the document.
  • You know why the document is withdrawn. You must type it in Remarks.
  • You know your Complere password.

Steps

  1. Open the document from Document Control › Documents.

  2. Select Obsolete this Controlled Document (the icon at the top of the page). The form opens.

  3. Your Email is shown. Type your Password, and in Remarks why the document is withdrawn.

    Step 3. The Obsolete this Controlled Document form with the signature warning, Email, Password, Remarks, the note about obsoleted documents and the Sign button

  4. Select Sign. To stop without signing, select Cancel.

Result

A red Obsolete label shows beside the status at the top of the document page, and the document no longer appears in the Documents list.

The top of PLN-002 after it was made obsolete: the red Obsolete label beside the greyed status button

To find it again, select See Filters in the Documents list, choose Obsolete Documents under Type of Documents, and select the tick beside it.

The Type of Documents filter open with Saved Drafts, Last Published versions, Ongoing Documents, Overdue Documents, My Documents and Obsolete Documents

What gets recorded

The entry appears on the document's Audit Trail tab and is digitally signed.

What the audit trail records

  1. You signed the form.

    Action Type
    Mark obsolete
    Digitally Signed
    Yes
    Username
    Your username
    Date Created
    Date and time of the action
    Activity
    The document's title and "Document Obsoleted successfully.", with your Remarks under it.

If something is different

You do not see the Obsolete this Controlled Document button.

You are not an Administrator and not named in QAs on this document. Ask one of its QAs or an administrator.

A new version was in Draft.

The document is made obsolete with it. Its status button then reads Draft, greyed, beside the Obsolete label, and the Obsolete Documents list shows the status Draft.