Before you start

Steps

  1. Open Complere Settings › Users. Type the person's name in the box under Username, and select the Edit button on their row.

  2. The form Users › Update opens with the person's details. Change what you need:

    • Personal Information: name, Country, Timezone, Language. The Email cannot be changed.
    • Permission: Is QA? and Permission Role. User Status cannot be changed here. To stop or restore someone's sign-in, use Bulk Actions › Disable or Enable on the users list: see Disable a user and Enable a disabled user.
    • Accessibility: Groups, Modules, Reporting Manager, Departments, Location and Job Descriptions.
    Step 2. The Users › Update form: Permission Role, Is QA?, the groups tree, Modules with Documents, Learning Management System and Events, and the Next and Update buttons
  3. Select Update. It is on every step of the form, so you do not need to go on to Review and Submit.

Result

The person's profile page opens and shows the new details, for example the Module, Departments and Location.

Other Details on the person's profile with their groups, modules, country and location

What gets recorded

The entry appears on the person's Audit Trail tab.

What the audit trail records

  1. You selected Update.

    Action Type
    Updated
    Digitally Signed
    No
    Username
    Your username
    Date Created
    Date and time of the action
    Activity
    "User updated."

If something is different

You want to stop someone signing in.

Disable the user from the users list instead: see Disable a user.